How to connect Ticket System with Slack

Connect your Ticket System with Slack

(A) Go to Ticket Settings: #

(B) Go To Notification: #

(C) Enable Slack Notification: #

(D) Web hook URL : #

To know how to create web hook Url

Click on incoming web hook integration

(E) Notification Settings: #

Select which notification you need to see

 

 

 

 

 

 

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