The web images are not showing (Urgnet)

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ID Status Date Start Date Department Product Order Public/Private
#76611 Closed - public
Mosha Store

Can you please check the web product images are not showing.
Mosha Store

I am closing this ticket to avoid confusion, I will create a new ticket for our finalizing questions.
Muhammmad Moiz

Dear Customer..

Your ticket is mixed up… please discuss your pixel case in your related ticket.. so i respond you accordingly..

https://impaktt.com/ticket/admin-rights-urgent/

Regards,

Muhammad Moiz
Support Engr.
Mosha Store

You can just click Business Manager account and check the page is opening THEMOSHATORE instead of Moshastorepk.
Muhammmad Moiz

Dear Customer..

Please share some thing.. like screenshot or screenrecording.. of the error you’re facing..

so we can guide accordingly..

Regards,

Muhammad Moiz
Support Engr.
Mosha Store

I have checked but I am unable to change the Facebook page which was wrongfully selected previously.
Muhammmad Moiz

Dear Customer..

There is no possibility.. to replace if you only update stock..

it can only happen.. if you update all..

only possibility now is.. make excel sheet… insert SKU or product id and mention image name.. and send to us..

Regards,

Muhammad Moiz
Support Engr.
Mosha Store

any work around?
Mosha Store

So, is there any solution to the disappearing images? And why did it happen while we were selecting ONLY stock?
Rizwan Khan

Dear Customer

We do not have any rollback option. Nor we manage customers data.

I can not see any of your backup data file in All Export.

 

 

Regards,

Rizwan Ahmed
System Engineer
Mosha Store

I am not getting you, The import quantity is correct but the product images are disappeared.
Mosha Store

Please roll back the last inport and pructs images shoid n eshos
Muhammmad Moiz

Dear Customer..

You dont have any backup of products export..

we only may have backup.. while your migration..

in that case.. we can restore product table… with custom query..

but i can also change your product information.. if updated..

please confirm??
Mosha Store

I am not sure but i think this issue is related tu last import
Muhammmad Moiz

Dear Customer..

Looking into your account.. to see if it have any previous file..

Regards,

Muhammad Moiz
Support Engr.
Mosha Store

any update?
Mosha Store

Can you do it on priority? Can you revert the last changes of import? This may be the reason for the previous import file.

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