ID Status Date Start Date Department Product Order Public/Private
#54277 Closed Level 1 Support IMPAKTT Cloud Subscription #53383 public
Yousuf Totana

Dear Team, we have connected QZ Tray with our Kitchen, Bar & Counter printers. But only the Main printer is giving print, Kitchen & Bar printer is not working

مؤنس فاروق أيوبي

Dear Sir,

You need to make sure the following:

  1. Your printers are connected with QZ Tray Sample.
  2. Make sure, Correct printer names are added in the following fields in register settings:
    1. QZ Receipt Printer Name
    2. QZ Kitchen Printer Name
    3. QZ Bar Printer Name
  3. Make sure if Digital Certificate & Private Key added in the register settings is correct
  4. Make sure if “Print Receipt” option is on “Yes” in register settings.

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