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I don’t have admin right on my user, how can i setup new plugin and check any add ons?
[email protected]
and do not close the until we respond.
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Thanks Rizwan, I am closing this ticket to avoid confusion, I will create a new ticket for our finalizing questions.
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Is there any workaround about lost images?? Images are stilll in liabrary
if we can rollback it will be verfy helful.
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Then why it is showing quantity in all outlets? Please let me know how can
fix it now? All outlet shows quantity but main showing zero
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Dear Customer
Following SKUs updated updated. As can see in screenshot.
I noticed you are writing wrong custom key in custom field.
It is stock_outlet_1 => for Outlet 1 instead of _stock_outlet_1 (you have added “_” in start)
And in last step you need to only update the field stock_outlet_1
| 30000020350071 |
| 1600001041013 |
Regards,
Rizwan Ahmed
System Engineer
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Working on your importing.
Update you after a while.
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Yes, you can import test data and let us know if it is working fine then we will upload latest sheet
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Dear Customer..
Please confirm can i import test stock for testing?
Regards,
Rizwan Ahmed
System Engineer
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We have added manually custom field as stock outlet 1 but it still shows
main outlet 0 can you check
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Dear Customer…
Please use the relative ticket… to avoid confusion..
as it seems stock import ticket is here.. https://impaktt.com/ticket/unable-to-import-file/
BTW your outlet id is as below..
“Main Outlet” ID = 1
Regards,
Muhammad Moiz
Support Engr.
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I think the MAIN OUTLET id is not 1.. can you confirm this one as well?
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Please check if we have the latest version or the previous,I have tried to import but I couldn’t find _STOCK_OUTLET_1 or _RESERVE_STOCK_OUTLET_1
2nd Please let me know another key to include while uploading, we have uploaded with _STOCK, _STOCK_RESEVE, and _WC_COG_COST but COST is still not updated.
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Not yet. Can you please remove recent products from the web? Then, we can upload the latest product sheet, and move to the pixels setting.
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Dear Customer..
It is as below.. can be review on https://www.facebook.com/business/help/686259348512056?id=725943027795860
Shops on Facebook and Instagram: Product images are displayed in square (1:1) format. Images must be at least 500 x 500 pixels, but 1024 x 1024 pixels is recommended.
please confirm… now you can access facebook pixel page???
Regards,
Muhammad Moiz
Support Engr.
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Thanks, MOIZ, can you confirm the size or dimensions of the Product image according to Facebook catalogue ads, some products or images are not synchronizing on Facebook catalogue ads.
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Dear Customer..
Here is the link for video..
https://www.loom.com/share/16f010ec975c4bf5bf0c4b3a6844f7a1?sid=8fd02634-7fd4-4a1a-8225-2331ebc71286
Regards,
Muhammad Moiz
Support Engr.
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I am unable to see any recording or link, Please check
here is screen recording for you.
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I am looking into your other ticket.. for restore and update you there..
please check for all rights for importing the file, sometimes I am unable to select _Stock_outlet_1
dear customer.. where you want to select that.. please share screenshot.. so we understand what you are referring..
Regards,
Muhammad Moiz
Support Engr.
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Dear Customer..
Your admin account seems have all access..
It shows dashboard.. also Facebook sync page..
here is screen recording for you..
Regards,
Muhammad Moiz
Support Engr.
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sir..
is it on different ticket..??
can you please share ticket number..?? so i will merge here..
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What about change pixel and page? And we have another ticket urgent we
have import file last time but it got messed up i guess the product images
are disappeared kindly revert the last import?
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Dear Customer…
For that you need to.. sync page..
i am sharing with you settings..
Regards,
Muhammad Moiz
Support Engr.
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Then how to update new pixel or resync data?
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Dear Customer..
I will review your account… and update you..
But please note.. Its not external plugin we are using..
We are using… official facebook plugin sync with woocommerce..
it is in Builtin IMPAKTT tools.. so it wont comes in plugin..
Regards,
Muhammad Moiz
Support Engr.
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We are unable to see the dashboard or check any plugins, I have to check which plugin we are using for pixel, and I need to add more plugins for discounts and chat servers. Like Insta messenger.
please check for all rights for importing the file, sometimes I am unable to select _Stock_outlet_1
user = [email protected]
pas = [email protected]
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Dear Customer..
Your account seems have admin rights…
Can you please mention.. which page you seems not opening..
For adding new plugin… you need to post us to activiate.. as we only allow secure plugins…
also please share your id credentials.. so we can login and check..
Regards,
Muhammad Moiz
Support Engr.
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Dear Customer..
Looking into your request..
Regards,
Muhammad Moiz
Support Engr.
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