Item | Status | Opt-in Date | Opt-out Date | Action |
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ID | Status | Date | Start Date | Department | Product | Order | Public/Private |
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#76619 | Closed | - | public |
Mosha Store I don’t have admin right on my user, how can i setup new plugin and check any add ons? and do not close the until we respond. | |||
Mosha Store Thanks Rizwan, I am closing this ticket to avoid confusion, I will create a new ticket for our finalizing questions. | |||
Mosha Store Is there any workaround about lost images?? Images are stilll in liabrary | |||
Mosha Store Then why it is showing quantity in all outlets? Please let me know how can | |||
Rizwan Khan Dear Customer Following SKUs updated updated. As can see in screenshot. I noticed you are writing wrong custom key in custom field. It is stock_outlet_1 => for Outlet 1 instead of _stock_outlet_1 (you have added “_” in start) And in last step you need to only update the field stock_outlet_1
Regards, Rizwan Ahmed | |||
Rizwan Khan Working on your importing. Update you after a while. | |||
Mosha Store Yes, you can import test data and let us know if it is working fine then we will upload latest sheet | |||
Rizwan Khan Dear Customer.. Please confirm can i import test stock for testing? Regards, Rizwan Ahmed | |||
Mosha Store We have added manually custom field as stock outlet 1 but it still shows | |||
Muhammmad Moiz Dear Customer… Please use the relative ticket… to avoid confusion.. as it seems stock import ticket is here.. https://impaktt.com/ticket/unable-to-import-file/
BTW your outlet id is as below.. “Main Outlet” ID = 1
Regards, Muhammad Moiz Support Engr. | |||
Mosha Store I think the MAIN OUTLET id is not 1.. can you confirm this one as well? | |||
Mosha Store Please check if we have the latest version or the previous,I have tried to import but I couldn’t find _STOCK_OUTLET_1 or _RESERVE_STOCK_OUTLET_1 2nd Please let me know another key to include while uploading, we have uploaded with _STOCK, _STOCK_RESEVE, and _WC_COG_COST but COST is still not updated. | |||
Mosha Store Not yet. Can you please remove recent products from the web? Then, we can upload the latest product sheet, and move to the pixels setting. | |||
Muhammmad Moiz Dear Customer.. It is as below.. can be review on https://www.facebook.com/business/help/686259348512056?id=725943027795860
please confirm… now you can access facebook pixel page???
Regards, Muhammad Moiz Support Engr. | |||
Mosha Store Thanks, MOIZ, can you confirm the size or dimensions of the Product image according to Facebook catalogue ads, some products or images are not synchronizing on Facebook catalogue ads. | |||
Muhammmad Moiz Dear Customer.. Here is the link for video..
Regards, Muhammad Moiz Support Engr. | |||
Mosha Store I am unable to see any recording or link, Please check here is screen recording for you. | |||
Muhammmad Moiz I am looking into your other ticket.. for restore and update you there..
dear customer.. where you want to select that.. please share screenshot.. so we understand what you are referring.. Regards, Muhammad Moiz Support Engr. | |||
Muhammmad Moiz Dear Customer.. Your admin account seems have all access.. It shows dashboard.. also Facebook sync page.. here is screen recording for you.. Regards, Muhammad Moiz Support Engr. | |||
Mosha Store 76611 | |||
Muhammmad Moiz sir.. is it on different ticket..?? can you please share ticket number..?? so i will merge here..
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Mosha Store What about change pixel and page? And we have another ticket urgent we | |||
Muhammmad Moiz Dear Customer… For that you need to.. sync page.. i am sharing with you settings.. Regards, Muhammad Moiz Support Engr. | |||
Mosha Store Then how to update new pixel or resync data? | |||
Muhammmad Moiz Dear Customer.. I will review your account… and update you.. But please note.. Its not external plugin we are using.. We are using… official facebook plugin sync with woocommerce.. it is in Builtin IMPAKTT tools.. so it wont comes in plugin.. Regards, Muhammad Moiz Support Engr. | |||
Mosha Store We are unable to see the dashboard or check any plugins, I have to check which plugin we are using for pixel, and I need to add more plugins for discounts and chat servers. Like Insta messenger. please check for all rights for importing the file, sometimes I am unable to select _Stock_outlet_1 user = mohid.shafeeq1@gmail.com pas = mohid.shafeeq1@gmail.com | |||
Muhammmad Moiz Dear Customer.. Your account seems have admin rights… Can you please mention.. which page you seems not opening.. For adding new plugin… you need to post us to activiate.. as we only allow secure plugins…
also please share your id credentials.. so we can login and check.. Regards, Muhammad Moiz Support Engr. | |||
Muhammmad Moiz Dear Customer.. Looking into your request.. Regards, Muhammad Moiz Support Engr. |
Our team will get in touch with meating details and schedule within 48 hours.